Our promise
We promise to:
• Be proactive, accountable and measured by our results
• Keep our promises, deliver on time and on budget
• Be honest, open and objective
• Build a long term, mutually beneficial partnership with your business
Service level agreements for marketing services
At 4CM we expect our work and performance, for marketing, P.R. or digital services, to be carefully monitored and measured.
As part of this process we are happy to enter into service level agreements with each client, setting agreed monthly or quarterly targets, for factors ranging from response to enquiry times, activity levels, job completion times and distribution levels for press information, thus ensuring you get the results you want.
To discuss our service level agreements (SLAs) and commitment to every client call us today on +44 (0)1296 660080 or send us an email.
Members of the PRCA & accredited to the CMS Standard
We are a member of the PRCA, the leading UK Public Relations Consultants Association, and therefore bound by a professional charter and code of conduct. We are also independently audited to the CMS standard, which combines elements of ISO9001 and Investors In People to demonstrate our commitment to excellence in PR.
